Contact Sorqela™
We are here to support your home gardening journey.
Customer Support
service@sorqela.com
Support Phone
+86 15712182629
Business Hours
Mon – Fri (9 AM – 6 PM)
Get in touch with Sorqela™ for help with our balcony gardening essentials, courtyard accessories, or your purchase. From choosing an item for your planting space to asking about delivery or arranging a return, our customer support team is your point of contact.
Messages are reviewed during the support hours listed below.
Support Details & Channels
Phone: +86 15712182629 (China)
Email: service@sorqela.com
Address:
Shenzhen Wangdao Culture Technology Co., Ltd.
Room 4A07C, 4th Floor, Tianxiang Building
Tian'an Cyber Park, No. 12 Tairan 5th Road
Tian'an Community, Shatou Subdistrict, Futian District
Shenzhen, Guangdong Province, China
Customer Support Hours:
Monday – Friday
9:00 AM – 6:00 PM
Purchases & Order Inquiries
For assistance with a purchase, send your order number and a brief description of the issue. Relevant photographs can help us understand product concerns and identify the next steps.
Returns & Guidelines
For returns, please contact us before shipping an item. We will provide the appropriate return address and instructions once your request is approved.
We appreciate the opportunity to be part of your home gardening projects.